Frequently asked questions
Straight answers on pricing, response times, repair methods, warranties and who is actually responsible for your sewer lateral.
Pricing depends on the type of drain, the severity of the blockage, and whether the line has an accessible cleanout. We always provide a clear, flat-rate estimate before any work begins — no hidden fees, and no price that changes once we are under the sink.
We offer 24/7 emergency service across Montgomery and Prince George’s Counties. In most areas we can have a technician on site within one to two hours. Same-day appointments are available for non-emergency calls booked before 2pm.
Every service call includes a thorough inspection, the agreed-upon service — cleaning, jetting or repair — and a post-service walkthrough. Camera inspection and written reports are included with sewer line services.
Yes. Our emergency line is staffed 365 days a year, including all holidays, and we do not add a weekend or after-hours surcharge. The flat rate you are quoted is the same whatever time you call.
Yes. We provide non-invasive water leak detection using acoustic and pressure diagnostic tools. Whether it is a hidden pipe leak, a slab leak or an underground line, we locate the source before anything gets opened up — which is what keeps the repair small.
Descaling removes hardened mineral deposits, rust and scale buildup from the interior walls of older cast iron or clay pipes. We use mechanical descaling tools combined with hydro jetting to restore full pipe diameter and flow — often as a first step before trenchless lining, and frequently as an alternative to replacing a pipe that is still structurally sound.
Yes. We specialise in trenchless sewer lining (CIPP) and pipe bursting replacement — two no-dig methods that restore your sewer line without tearing up your yard, driveway or landscaping. Most residential jobs are completed in a single day.
We serve Montgomery County and Prince George’s County, including Rockville, Silver Spring, Bethesda, Gaithersburg, Germantown, Chevy Chase, Takoma Park, College Park, Bowie, Laurel, Hyattsville and the surrounding communities.
Yes. We back every service with a written guarantee. Drain cleaning carries a 30-day guarantee, hydro jetting a 90-day guarantee, and full sewer line work a 1-year guarantee. If the issue returns within the warranty period, we come back at no charge.
In Montgomery and Prince George’s County the property owner is generally responsible for the sewer lateral running from the house to the connection at the public main, while WSSC maintains the main itself. If our camera inspection shows the fault is on the public side, we will tell you that rather than sell you a repair you do not owe.
Sewer lateral replacement and most structural repairs require permitting, and connections in this area fall under WSSC jurisdiction. We handle the permitting process as part of the job and will tell you up front if it affects your schedule.
On any home built before roughly 1985, it is hard to justify skipping it. A standard home inspection does not include the sewer lateral, and a failed lateral is one of the largest single repair bills a new owner can inherit. Booking it during the inspection contingency keeps the cost negotiable.
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Free estimates, flat-rate quotes and same-day availability across Montgomery and Prince George’s County.


